Privacy Policy

Effective Date: December 6th, 2024

At ERS International, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your information, in compliance with applicable data protection laws in Brazil, Oman, the United States, and Europe.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
Name, email address, phone number, and other contact details provided when you fill out forms or sign up for updates.
b. Non-Personal Information
• IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.
c. Business Information
Details about your organization, if you are a partner or prospective partner, to facilitate communication and collaboration.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our website and services.
• Respond to inquiries or requests submitted via contact forms.
• Send updates, newsletters, or marketing materials (with your consent).
• Comply with legal obligations and resolve disputes.

3. Regional Privacy Compliance

Brazil (LGPD)
If you are located in Brazil, we process your data in accordance with the Lei Geral de Proteção de Dados (LGPD). This includes ensuring:

• Transparency about how your data is used.
• Your rights to access, correct, or delete your data.
• Secure handling of your information.

Oman
For users in Oman, we comply with Oman's Data Protection Law by ensuring your data is processed fairly and transparently and is protected against unauthorized access.

United States
For users in the United States, we adhere to applicable federal and state privacy laws, such as the California Consumer Privacy Act (CCPA) where applicable. You may have the right to:

• Access and request deletion of your personal data.
• Opt out of data sharing for marketing purposes.

Europe (GDPR)
If you are located in Europe, we comply with the General Data Protection Regulation (GDPR). This includes:

• Ensuring lawful grounds for processing your data (e.g., consent or legitimate interest).
• Providing access to your personal data and allowing you to request corrections or deletions.
• Ensuring data portability and the right to object to certain types of processing.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Trusted third parties that assist with website hosting, analytics, or other operations.
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. These include:

• Essential Cookies: Required for website functionality.
• Performance Cookies: To analyze site usage and improve performance.
• Advertising Cookies: To deliver relevant ads.You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request data portability or restrict processing.

To exercise these rights, please visit our contact section here.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Updates to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."11. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us:Email: info@ers-international.com
Phone: 416-258-0588
Address: 2450 Lawrence Avenue East Toronto, ON M1P 2R7By using our website, you consent to the terms of this Privacy Policy and the data protection measures we adhere to for users in Brazil, Oman, the United States, and Europe.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@ers-international.com
Phone: +1(416)258.0588
Address: 2450 Lawrence Avenue East, Toronto, ON M1P 2R7

By using our website, you consent to the terms of this Privacy Policy and the data protection measures we adhere to for users in Brazil, Oman, the United States, and Europe.